Terms of Use

Effective Date: 17th July 2025
Last Updated: 17th July 2025

1. Agreement to Terms

By accessing and using the MyBranch Wellness website (mybranchwellness.com) and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

2. Description of Services

MyBranch Wellness provides nutritional therapy, wellness coaching, and related educational content. Our services are designed to support your wellness journey through personalized guidance and evidence-based approaches.

3. Important Health Disclaimers

Not Medical Advice

The information and services provided by MyBranch Wellness are for educational and informational purposes only. They are not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

No Guarantees

While we are committed to supporting your wellness journey, we cannot guarantee specific results. Individual results may vary based on numerous factors including but not limited to adherence to recommendations, individual health conditions, and lifestyle factors.

Oregon State Requirements

In compliance with Oregon state regulations, we operate within the scope of practice for nutritional therapy practitioners. We do not diagnose, treat, cure, or prevent any disease or medical condition.

4. Client Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information about your health and wellness

  • Follow professional medical advice from your healthcare providers

  • Communicate openly and honestly during consultations

  • Respect appointment times and cancellation policies

  • Take responsibility for your own health decisions

5. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of MyBranch Wellness or its content suppliers and is protected by U.S. and international copyright laws.

You may not:

  • Reproduce, distribute, or create derivative works from our content without written permission

  • Use our content for commercial purposes

  • Remove any copyright or proprietary notices

6. User Conduct

You agree not to:

  • Use our services for any unlawful purpose

  • Harass, abuse, or harm another person

  • Provide false or misleading information

  • Interfere with or disrupt our services or servers

  • Attempt to gain unauthorized access to any portion of our website

7. Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the site and informs users of our data collection practices.

8. Payment and Refund Policy

Payment Terms

  • Payment is due at the time of service unless otherwise arranged

  • We accept payment via methods specified on our website

  • All prices are in U.S. dollars

Cancellation Policy

  • Appointments must be cancelled at least 24 hours in advance

  • Late cancellations or no-shows may be subject to fees

  • Emergency situations will be considered on a case-by-case basis

Refunds

  • Refund policies vary by service type and will be clearly communicated at the time of purchase

  • Digital products and completed consultations are generally non-refundable

9. Limitation of Liability

To the fullest extent permitted by law, MyBranch Wellness and its owner shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your use or inability to use our services

  • Any errors or omissions in content

  • Any unauthorized access to your personal information

  • Any health outcomes or decisions made based on our services

Our total liability shall not exceed the amount paid by you for the specific service in question.

10. Indemnification

You agree to indemnify and hold harmless MyBranch Wellness, its owner, and affiliates from any claims, losses, damages, liabilities, and expenses (including attorney's fees) arising from your use of our services or violation of these Terms.

11. Disclaimers

"As Is" Basis

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

Professional Relationships

The relationship between you and MyBranch Wellness is not a medical doctor-patient relationship. We are providing nutritional therapy and wellness coaching services only.

12. Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for any reason, including but not limited to breach of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by:

  • Posting a notice on our website

  • Updating the "Last Updated" date

  • Sending an email to registered users (when applicable)

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full effect.

16. Entire Agreement

These Terms constitute the entire agreement between you and MyBranch Wellness regarding the use of our services and supersede all prior agreements and understandings.

17. Contact Information

For questions about these Terms of Use, please contact us:

MyBranch Wellness
Chelsee
Email: chelsee@mybranchwellness.com
Phone: 541-399-5334
Website: mybranchwellness.com
Location: Hood River, Oregon

Privacy Policy

Effective Date:17th July 2025
Last Updated:17th July 2025

1. Introduction

Welcome to MyBranch Wellness. We understand that your privacy is important to you, especially when it comes to your health and wellness information. This Privacy Policy explains how we collect, use, protect, and share information about you when you visit our website (mybranchwellness.com) or use our wellness services.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

Information You Provide Directly:

  • Contact Information: Name, email address (chelsee@mybranchwellness.com), phone number (541-399-5334), mailing address

  • Health & Wellness Information: Health history, wellness goals, concerns, and any information you share during consultations or through our services

  • Payment Information: Billing details processed securely through our payment processor (we do not store credit card numbers)

  • Communications: Messages sent through our contact form, emails, and other correspondence

  • Appointment Information: Scheduling preferences, appointment history, and related notes

Information Collected Automatically:

  • Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns

  • Device Information: Browser type, operating system, IP address, device type, and unique device identifiers

  • Cookies: We use cookies to improve your experience and analyze website usage

3. How We Use Your Information

We use the information we collect to:

  • Provide Services: Deliver wellness consultations, create personalized wellness plans, and provide requested services

  • Communication: Respond to inquiries, send appointment reminders, provide wellness tips (with your consent), and share important updates

  • Improve Our Services: Analyze usage patterns to enhance our website and service offerings

  • Legal Compliance: Meet legal requirements and protect our rights and the rights of others

  • Marketing: Send promotional materials only with your explicit consent (you can opt-out anytime)

4. How We Protect Your Information

Your security is our priority. We implement industry-standard measures including:

  • SSL encryption for data transmission

  • Secure, password-protected storage systems

  • Limited access to personal information (only authorized personnel)

  • Regular security assessments and updates

  • Secure disposal of information when no longer needed

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in these limited circumstances:

  • With Your Consent: When you explicitly authorize us to share information

  • Service Providers: With trusted third parties who assist in operating our website or business (under strict confidentiality agreements)

  • Legal Requirements: If required by law, court order, or governmental authority

  • Protection of Rights: To protect the rights, safety, or property of MyBranch Wellness, our clients, or others

  • Business Transfers: In the event of a merger, sale, or acquisition (your information would remain protected under this policy)

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we have about you

  • Correct: Update or correct inaccurate information

  • Delete: Request deletion of your personal information (subject to legal requirements)

  • Opt-Out: Unsubscribe from marketing communications at any time

  • Data Portability: Request your information in a commonly used format

  • Restrict Processing: Limit how we use your information in certain circumstances

To exercise any of these rights, please contact us using the information below.

7. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and how it's used, the right to delete personal information, and the right to opt-out of the sale of personal information (note: we do not sell personal information).

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

  • Posting a notice on our website

  • Sending an email to registered users

  • Updating the "Last Updated" date

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

MyBranch Wellness
Chelsee
Email: chelsee@mybranchwellness.com
Phone: 541-399-5334
Website: mybranchwellness.com
Location: Hood River, Oregon

12. Consent

By using our website or services, you consent to our Privacy Policy and agree to its terms.

MyBranch Wellness
Chelsee
Email: chelsee@mybranchwellness.com
Phone: 541-399-5334
Website: mybranchwellness.com
Location: Hood River, Oregon